Job Description

Hotel Covington is looking for a dedicated, customer Night Auditor to join our Front Office team!

You will work in a positive, fast-paced, beautiful environment and make meaningful connections with people from around the world as well as our awesome local regulars.

We also offer competitive wages, full-time benefits including paid time off, medical, dental, and vision insurance, and the opportunity to grow within our thriving company! Apply today to join our Rockstar team at Hotel Covington!

Job Requirements:

• Greet guests who arrive at the hotel by welcoming them.
• Understand guest service needs and exceed expectations by adding a special touch.
• Handle guests check-ins/check-outs efficiently and friendly in accordance with hotel standards.
• Coordinate the delivery of luggage to guestrooms upon check-in and pick up upon departure.
• Provide recognition to repeat guests.
• Maintain and adhere to hotel policies regarding cash banks and make daily deposits with accurate reports of receipts.
• Ensure the accuracy and balance of front office accounting records and prepare summaries of financial data daily.
• Ability to work without direct supervision.
• Demonstrate a high degree of drive and determination.
• Properly handle and report associate and guest accidents.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Assist with responsibilities and duties in other departments as assigned by management.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
• Minimum of 1 year of experience in guest services and/or night audit preferred.
• Demonstrate strong reading, writing, and oral proficiency in the English language.

Physical Demands:

• Continuous standing/walking 100% of the shift.
• Lifting/carrying required up to 70 lbs.
• Pushing/pulling required up to 200 lbs.
• Bending/kneeling required frequently.
• Computer use 75% of the time.

Hotel Covington does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.

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